Contact information
Last updated: October 23, 2025
We’re always happy to assist you with any questions, order updates, or collector-related inquiries.
Our support team typically responds within 24–48 hours on business days.
Customer Support
📞 Phone / WhatsApp: +91 78100 20310
📧 Email: support@minidiecast.com
🌐 Website: www.minidiecast.com
We recommend contacting us by email or WhatsApp for the quickest response regarding:
- Order status and tracking
- Missing or damaged item claims (with unboxing video)
- Product information and availability
- Pre-order and restock inquiries
- Bulk or wholesale queries
Business Hours
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed
Messages received outside these hours will be reviewed on the next working day.
Community & Updates
Join our collector community for stock updates, offers, and pre-orders:
📱 WhatsApp Group: Join Here
📸 Instagram: @minidiecast
Stay connected — we regularly post restock alerts, sneak peeks, and collector news.
Response Time & Support Notes
- We aim to reply to all messages within 24–48 hours.
- Please include your order number in any inquiry for faster assistance.
- For return or damage claims, make sure to attach a clear unboxing video and delivery photo evidence.
Grievance Redressal / Escalation Contact
For further escalation or grievance resolution, please contact:
Grievance Officer:
📧 ajbmgroup.india@gmail.com
We are committed to addressing all legitimate concerns in a timely and transparent manner.
Legal Jurisdiction
All disputes, claims, or legal matters arising out of transactions on Mini Diecast are subject to the exclusive jurisdiction of the courts in Dindigul, Tamil Nadu, India.
Support:
+91 78100 20310
support@minidiecast.com
Mon–Sat 10 AM–6 PM